Microsoft Office 365 - Outlook 2019

Hours: 30 / Access Length: 12 Months / Delivery: Online, Self-Paced
Retail Price: $470.00

Course Overview:

** Students need a copy of Microsoft Office 365 in order to complete course work in this course **


In this course, we will learn the many facets of Microsoft Outlook 2019. We will learn basic functions, such as managing emails, creating and managing calendars, and customizing Outlook. We will also learn how to work with contacts and display/print views as well as creating and editing appointments.

Students will:
  • Successfully send an email message.
  • Reply to an email message.
  • Edit the calendar in Microsoft Outlook.
  • Create an individual and a group contact in Microsoft Outlook.
  • Create and modify a task.
  • Customize Outlook by inserting links into messages, creating rules, and setting an email signature.

This course prepares a student to take the Microsoft Outlook 2019 national certification exam.

Course Outline:

Lesson 1: Managing Email Messages

In this lesson, we will start by adding a Microsoft account to Outlook and work on composing an email message.  We will also reply to a message, and learn how to attach a file to a message, create and move messages into folders, and check spelling as you type in Outlook.

Lesson 2: Managing Calendars

In this lesson, we will learn how to work with calendars in Outlook. Topics include creating and scheduling appointments, meetings, and events, and sharing your calendar. 

Lesson 3: Managing Contacts

In this lesson, we will learn how to work with contacts in Microsoft Outlook. We will view and sort a contact list, edit a contact, and learn about creating contacts in various ways.  

Lesson 4: Tasks

In this lesson, we will work on the task function in Microsoft Outlook.  Topics will include categorizing and managing tasks, categorizing email messages, and working with display and print views.

Lesson 5: Customizing Outlook

In this lesson, we will explore how to customize Outlook. We will customize email messages, create signatures and stationery, and customizing the calendar.

All necessary course materials are included.


This course prepares a student to take the Microsoft Outlook 2019 national certification exam.

System Requirements:

Internet Connectivity Requirements:

  • Cable, Fiber, DSL, or LEO Satellite (i.e. Starlink) internet with speeds of at least 10mb/sec download and 5mb/sec upload are recommended for the best experience.

NOTE: While cellular hotspots may allow access to our courses, users may experience connectivity issues by trying to access our learning management system.  This is due to the potential high download and upload latency of cellular connections.   Therefore, it is not recommended that students use a cellular hotspot as their primary way of accessing their courses.

Hardware Requirements:

  • CPU: 1 GHz or higher
  • RAM: 4 GB or higher
  • Resolution: 1280 x 720 or higher.  1920x1080 resolution is recommended for the best experience.
  • Speakers / Headphones
  • Microphone for Webinar or Live Online sessions.

Operating System Requirements:

  • Windows 7 or higher.
  • Mac OSX 10 or higher.
  • Latest Chrome OS
  • Latest Linux Distributions

NOTE: While we understand that our courses can be viewed on Android and iPhone devices, we do not recommend the use of these devices for our courses. The size of these devices do not provide a good learning environment for students taking online or live online based courses.

Web Browser Requirements:

  • Latest Google Chrome is recommended for the best experience.
  • Latest Mozilla FireFox
  • Latest Microsoft Edge
  • Latest Apple Safari

Basic Software Requirements (These are recommendations of software to use):

  • Office suite software (Microsoft Office, OpenOffice, or LibreOffice)
  • PDF reader program (Adobe Reader, FoxIt)
  • Courses may require other software that is described in the above course outline.

** The course outlines displayed on this website are subject to change at any time without prior notice. **